Real Tours SWFL
Privacy Policy

Effective Date: [May 29, 2025]

1. Who We Are
Real Tours SWFL (“we,” “our,” or “us”) is a real estate media company based in Florida. We
provide services including photography, videography, drone media, virtual staging, and 3D tours
for real estate professionals and property owners.

2. Information We Collect
We collect the following types of personal information:
Contact Information: Name, phone number, email address, and message content.
Booking Details: Service type, address of property, requested appointment times.
Communication Preferences: Consent to receive SMS or marketing communications.
Technical Information: IP address, browser type, and device data (collected automatically via
cookies or analytics tools).

3. How We Use Your Information
We use your information to:
Respond to inquiries and provide customer support.
Schedule and manage photography or media appointments.
Send appointment reminders and updates via SMS or email.
Share promotions, service updates, or new listings (with your consent).
Improve our services and user experience.

4. Text Message & Call Consent
By providing your phone number, you consent to receive:
Text messages, appointment confirmations, and promotional offers.
Calls from our representatives related to services you’ve expressed interest in.
You can opt out anytime by replying STOP to any message or by contacting us directly.

5. Sharing of Information
We do not sell your personal data. We only share your information with:
Internal staff for scheduling or service fulfillment.
Third-party tools or service providers (CRM, email/SMS platforms) to support operations.

6. How We Protect Your Information
We implement appropriate security measures (encryption, access control) to protect your data.
However, no system can be 100% secure, and users are encouraged to exercise caution when
sharing sensitive details.

7. Your Rights & Choices
You may:
Request access or deletion of your personal data.
Unsubscribe from promotional emails or texts.
Update your communication preferences by contacting us at:
📧 scheduling@realtoursswfl.com

8. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices of
those websites.

9. Children’s Privacy
We do not knowingly collect data from individuals under 18 years of age. If you believe a minor
has provided us with personal information, contact us to remove it.

10. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be reflected by a revised “Effective
Date” above.

11. Contact Us
If you have questions or concerns, please contact us at:
📧 scheduling@realtoursswfl.com
📞 239-464-7969
📍 1705 Colonial Blvd, Suite A-3, Fort Myers, FL 33907