Real Tours SWFL
Terms of Service

Effective Date: May 29, 2025

Welcome to Real Tours SWFL. These Terms of Service (“Terms”) govern your use of our
website, services, and communication channels. By accessing or using our services, you agree
to be bound by these Terms.

1. Services Provided
Real Tours SWFL offers real estate media services including but not limited to:
● Photography and videography
● 3D virtual tours (e.g., Matterport)
● Aerial drone media
● Floor plans and virtual staging
● Social media content packages

2. Eligibility
You must be at least 18 years old to use our services or submit personal data via our website.

3. User Responsibilities
When using our website or booking services, you agree to:
● Provide accurate and current information.
● Not use the services for unlawful purposes.
● Comply with local regulations related to property media (e.g., permissions for drone
flight).

4. Booking, Rescheduling, and Cancellations
● Bookings must be confirmed via our online portal or directly with our team.
● Rescheduling or cancellations must be made at least 24 hours in advance.
● Same-day cancellations may be subject to a $75 cancellation fee, unless due to weather
or emergencies.
● We reserve the right to cancel or reschedule due to inclement weather, safety issues, or
technical constraints.

5. Copyright and Media Usage
● All media content (photos, videos, 3D tours) produced by Real Tours remains the
intellectual property of Real Tours SWFL unless a licensing agreement states otherwise.
● Clients are granted non-exclusive usage rights for marketing purposes on MLS
platforms, social media, or real estate websites.
● Unauthorized resale or modification of the media is prohibited.

6. Communication Consent
By submitting your contact information, you consent to receive:
● Service confirmations and reminders
● Marketing communications and listing updates
You may opt out at any time by texting STOP to 239-464-7969.

7. Limitation of Liability
Real Tours SWFL shall not be liable for any indirect or consequential damages arising out of
your use of our services. We are not responsible for delays due to weather, technical failure, or
property access issues.

8. Termination of Service
We reserve the right to suspend or terminate service to any user who violates these Terms or
engages in harmful, abusive, or illegal behavior.

9. Modifications
We may update these Terms from time to time. Revisions will be posted on this page with an
updated effective date. Continued use of our services indicates your acceptance of those
changes.

10. Governing Law
These Terms are governed by the laws of the State of Florida, without regard to its conflict of
law provisions.

11. Contact Information
If you have any questions about these Terms, contact us:
📧 scheduling@realtoursswfl.com
📞 239-464-7969
📍 1705 Colonial Blvd, Suite A-3, Fort Myers, FL 33907